This page will give you an overview of various store policies including shipping policies, discount policies, purchase/trade policies, and privacy policies. Just click on the appropriate link below to be taken to the particular subject.
This covers all policies regarding shipping costs, times and services offered, as well as how to return items you've received.
This will detail our return policies and guarantees as well as give information on how to return an order you've received.
Here you can find out about what payment methods we currently accept.
Want to send us some pipes for trade or purchase? This link is a must-read and includes directions for sending us your pipes as well as how we will value your pipes, how long it will take and other important topics.
Wondering if something you've had your eye on might be had for a little less? This will explain our discount policies, including why we may or may not be able to give a small discount.
It's important to us that all customers are treated fairly and equally. Read why.