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OUR DISCOUNT POLICY:
Generally speaking, The Piperack does not offer discounts on the items listed in this website. In some cases, this is because items offered on this website are consignment items and the prices have been set by the consignor. In other cases, it is because the prices as listed are fair market value and are priced according to the proper going rate based upon condition and scarcity. Items listed in the LATEST PIPE ARRIVALS section of the website are never offered at a discount for any reason.
In addition, The Piperack works hard to bring our clients the absolute highest-quality pieces in the best possible condition. Most websites will offer anything that they find; at The Piperack, we strive to find the best pieces we can offer. Fully 50% of all the pieces that come through our hands are rejected for a variety of reasons; we will not offer our customers inferior products. If you don't agree, we offer a one week, no-questions-asked return policy.
THAT BEING SAID, there are three instances where we may be able to offer discounts. First, we will occasionally offer special sales to members of our eMail mailing list. If you are not a member of our list, please sign up for our mailing list.
IN ADDITION, we can occasionally offer discounts of up to 10% on multiple-item orders if we are able to. If you are interested in purchasing a number of items at once, the best thing to do would be to contact customer service with the item numbers and see if it is possible to get a discount off the published pricing. PLEASE NOTE that there are many cases when we cannot offer discounts, even on multiple purchases, due to a variety of circumstances; for example, consignment items cannot be discounted; items on sale cannot be further discounted, etc etc.
FINALLY, WE OFFER A 5% DISCOUNT THROUGH OUR "CUSTOMER LOYALTY" PROGRAM! REPEAT CUSTOMERS WILL AUTOMATICALLY RECEIVE 5% OFF THEIR ORDER! Once you've placed three or more orders with The Piperack in any rolling six month period, this discount will automatically be applied to your order during the checkout process, starting with the fourth order. There is no need to enter a coupon. It applies on top of any coupon, any sale price, any free shipping offer. It's just our way of saying "thanks" for your continued patronage!
We understand that there are many websites that are more than happy with a 10% markup on their products, but we are not among them. We can not and will not price-match. Every pipe is individual, every pipe is unique, and we work hard to have the best of the best available for you. From our Satisfaction Guarantee to the quality and variety of pieces we offer, we strive to go the extra mile to get you the pipes you need!
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